Skip to main content

Questions and Answers

Common​

AI(LLM)​

Q: I was using the AI (LLM) feature with an API key, but it suddenly stopped working. When I clicked the Test button on the AI (LLM) settings screen, the following message appeared: "API response could not be obtained successfully. Please check the network status and API settings.”​

  • This may be due to rate limit errors for the API of each LLM. Please check the management console or other relevant settings for each AI (LLM) API to ensure that usage has not exceeded the limit of your pricing plan. (We have confirmed that the service works with paid plans, so please note this.)

  • If you have confirmed that there are no issues with the rate limits and the error persists, please contact us for further investigation.

Android​

forAndroid

Speech Recognition​

The speech recognition function in "ACUAH" uses the SpeechRecognizer function of the "Google" application. Therefore, the Google application must be running normally.

Q: The speech recognition function does not work properly.​

  • Please check if the Google application is installed and enabled.

Google App Information

Q: After the speech recognition icon appears, it freezes without recognizing speech.​

  • Please try clearing the memory by long pressing the "Google" application icon and selecting "App info">"Storage & cache".

Google App Storage and Cache

  • Please try restarting your smartphone.

  • Press and hold the "ACUAH" icon and try "App info">"Storage & cache".

ACUAH App Storage and Cache

  • Try reinstalling "ACUAH".